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// about service

SLA Support

Looking for continuous IT support? We can pair your business with a certified IT support specialist to make sure your network and communication is aligned. We can help small to large businesses with IT that has the ability to grow with your needs. 

We offer the following support services:

Maintenance: We offer backup and recovery solutions for a wide variety of business frameworks, making sure that we have strong, expandible, and actively maintained data safeguards. We take the stress of worrying about upkeep off your shoulders, and we can take care of all updates for software, antivirus, security, and monitoring for you.

Security and Compliance: We know the importance of security, and work tirelessly to protect you from cyber-attacks. With AdMosphere, you will be defended from hackers, viruses, malware, and human error. Our system uses Backup-as-a-Service (BaaS) in conjunction with other disaster recovery solutions to automate full, incremental, differential, and continuous backups for your data.

IT Systems Analysis: We will periodically review your systems and keep you informed on how the systems are performing and operating. Our systems analysis teams do deep dives into your software system to create a managed service strategy and customized plan to fit your specific needs.

Customized Business IT: Each client receives a customized IT plan based on their unique services and needs. We want to ensure you get the best value, and won’t stop until your needs are met. We work with many different IT customers, all with varying business models and needs.

Application Development & Support: AdMosphere’s talented team of tech experts are ready to provide you with the custom application development services you need. With our cloud development teams, we can help with many different web protocols like SOAP, REST, and XHTML and they also excel in Cloud Architecture, Cloud Deployment, Cloud Maintenance, Cloud Services, and Cloud Migration.

Documentation and Inventory Support: We are able to resolve issues quickly and manage any technological problems that arise thanks to our extensive documentation and inventory support. Our custom  Information Technology software allows for cloud-based multi-point access, workflow automation, up to date security, while following industry best practices and standards.

We also offer SLA incident management, monitoring support and reporting services.